Scope management is the second area of project management knowledge after project integration management. It is a key component of the project lifecycle. A quality PMP certification training will help you learn more about scope management.
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Scope Management: What is it?
Scope Management is a PMI-certified training that describes it as “the process for defining what work will be required”. Then, you must ensure that this work and only this work are completed. The scope of a project is what will be delivered during the project. It directly affects the project schedule, resource requirements, budget, and other aspects. To successfully complete a project, scope management must always be done correctly and only work within the scope must be completed.
What are the best practices?
Before work can begin, the scope must be clearly defined and approved. Project stakeholders are asked to provide business and customer requirements during planning. These requirements are the basis of the project scope. Some requirements may conflict with each other. Alternatively, some requirements may be eliminated after meetings. The final scope of the project will be determined at the end. This final scope will outline the outputs and products of the project. All project stakeholders must agree to it.
Let’s say you are developing an e-commerce shopping site. These requirements may be from stakeholders.
Marketing department stakeholder might want to be able to send vouchers members if they have not purchased anything in the last 30 days.
The system might be required to support as many as 1,000,000 members by a product manager.
Security operations stakeholders might require that the website be HTTPS compliant and secure to allow transactions.
These requirements are the scope of a project.
How do you gather requirements?
Gathering requirements is an important task in scope management. The scope will be affected by these. It is dependent on the complexity of the project, the number of stakeholders, and the length of time it takes to gather requirements. You will need to establish expectations with stakeholders and evaluate conflicting requirements. It may be necessary to hold multiple meetings to finalize your requirements.
Only the work in the project management plan should continue after the project is complete. You need to do all of your budget planning, schedule and resource planning, as well as risk planning. Your agreed scope has been used. You run the risk of exceeding your plans if you deliver anything beyond what is allowed.
What is Gold Plating?
Gold-Plating delivers more than is required by the scope. After you have initiated a project, customers will continue to make requests. Most customers will claim that the request they are making is not a change request. You must be careful with project scope management. You should not do anything beyond what is agreed. Sometimes, the project team may perform an additional activity or deliver extra work that is not within the scope of the project. This is known as gold-plating.
Let’s take, for example, our e-commerce shopping site. Your customer wants the system only to work in Chrome browser. This is an example of gold-plating if the system works in Internet Explorer or another browser. You must deliver a system that works on Chrome within the agreed scope. However, you also had to work extra to make Internet Explorer workable.
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