Your team member should be aware that this is a safe place and that they are allowed to rant as long as it doesn’t make you feel attacked.
Set a time limit for ranting. Mary Carol and Jim agreed on a time limit of ten minutes.
Once the ranting time limit has expired, you can start to find positive aspects of the situation or person that triggered your initial rant.
Next, have your team member create an action plan. What steps will your team member take to channel this rant into something productive?
Ranting is just another service that you offer to your team for project management.